Privacy Policy

This Privacy Policy sets out Unique Connections’ commitment to protect and respect any information that you give us when you access this website or any of our commissioned services.

Our Principles

·       We will keep your data safe and private

·       We will only use your personal data for the specific purposes stated

·       We will keep you informed as to how we will use your information

·       We will not sell your data

·       We will only ask for the minimum information we need

·       We will not keep your data for longer than necessary

·       We will use anonymised data wherever possible

Confidential Information

Confidentiality is an essential component of our work. All of our conversations, emails, the information we share and the records we keep are totally confidential and will not be disclosed to a third party without your consent. We will only use your data to carry out the contract with you, and will only ask you for data we need.

The information we store:

We will keep necessary information that you provide us with in relation to an initial enquiry or referral that enables us to work with you effectively. Where the information is sensitive, we will only use initials or use anonymisation where possible.

We will also keep information that allows us to schedule meetings, invoice you and keep in touch with you occasionally.

We will keep notes from important conversations we have had with you; these will stored securely and be anonymised where possible. Any physical notes or files are kept locked away and destroyed after two years of finishing working together. If requested, these can be shared with you. All electronically held notes are kept securely for five years from the data of completion of our work with you.

All staff receive supervision for the work they do; they may choose to discuss the work they are doing with you. Supervisions are bound by confidentiality and the same data protection rules.

Non-disclosure agreements

Where you have entered into a contract with Unique Connections, we are able to provide you with a mutual non-disclosure agreement if requested.

Data sharing

In order for us to deliver our services, we will share your data within the terms of our contract. We will also share your data if:

·       There is a legal requirement for us to do so, for instance through a tribunal or court.

·       To protect a child or adult at risk of harm by sharing the information with Safeguarding Authorities.

·       To enforce the terms and conditions of our contract.

·       We will never share information with another party for our own benefit.

Your data rights

You have the right:

·       to see the data we hold

·       to request that inaccurate information is corrected

·       to request that all personal data held about you is deleted (once our contract is ended)

·       to request that Unique Connections stops processing personal data where your interests override that of ours.

This does not apply if there is legal requirement for us to process your data.

Regular communications or newsletters

If you chose to, we can keep regular contact with you, checking in monthly or quarterly, or keeping you up to date with our work through regular newsletters. We will retain your contact details for these purposes. Where possible, our circular communications, such as newsletters, will have an ‘unsubscribe’ option. You are also welcome to email us and request that your contact details are removed from the list.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve our website to you.

Analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

This website is hosted by SquareSpace. For a list of the cookies that SquareSpace collects, please visit: The cookies Squarespace uses – Squarespace Help Center

This website collects personal data to power our site analytics, including:

·       Information about your browser, network, and device

·       Web pages you visited prior to coming to this website

·       Your IP address

This information may also include details about your use of this website, including:

·       Clicks

·       Internal links

·       Pages visited

·       Scrolling

·       Searches

·       Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

 You can choose to accept or decline cookies. Most computers automatically accept cookies but you can change your settings so that you will not receive cookies and you can also delete existing cookies from your computer. If you do change your settings, you may find that some parts of our website will not function properly. If you do not adjust your settings, you will accept cookies provided by this website. To find out how to delete cookies or adjust their settings please visit http://www.allaboutcookies.org/.

If you have any queries about this policy, please contact: beverley@uniqueconnections.org.uk